Phone: 631-996-2690    Fax: 631-996-2693

 

 

Please email webmaster@si-tex.com if you experience difficulties with our website.

 

We look forward to hearing from you.

 

CUSTOMER SERVICE

If you encounter problems during the installation or operation of your Si-Tex product, or cannot find the information you need, please feel free to contact us.

Technical Support is available from
9am to 5pm EST, Monday through Friday

To return unit for repair

By Mail:

Si-Tex Marine Electronics
25 Enterprise Zone Drive, Suite #2
Riverhead, NY 11901
Main Office: +1-631-996-2690
Fax: +1-631-996-2693
Customer Service e-mail customerservice@si-tex.com
Service e-mail service@si-tex.com
 
For a Dealer in your area, visit our Dealers page

 

If you are shipping your unit back to us for repair:

1. Print out Customer Repair Form

2. Use the original box, if possible and put that in another strong box. Be sure to pack it well. If you don't have the original box, package it like it's going to war. Include the Customer Repair Form as well as a note describing the problems you are having and include a daytime phone number. If your unit is under warranty, please enclose a copy of your bill of sale (proof of purchase).

3. SHIP TO (UPS preferred):

Si-Tex Marine Electronics
25 Enterprise Zone Drive, Suite #2,
Riverhead, NY 11901