Customer Service

If you encounter problems during the installation or operation of this product, or cannot find the information you need, please contact SI-TEX Customer Service. 

The contact numbers and e-mail address for SI-TEX Customer Service are:
SI-TEX Main Office:  +1-631-996-2690
SI-TEX Fax:  +1-631-996-2693
SI-TEX Service E-mail address:
SI-TEX Customer Support E-mail address:

SI-TEX Main Office Address: 
25 Enterprise Zone Drive, Ste 2
Riverhead, NY  11901

Technical Support is available from 9:00 AM to 5:00 PM Eastern Standard Time, Monday through Friday.


To fill out our online Repair Request Form, click below: